Instant Housing Advice
To ensure that all Housing Advisors are managing a certain number of properties within the organisation so that if they are in ‘generic’ positions that it is manageable and are at an acceptable level to protect the them and the tenants on their patch.
Technical Enquiries
More technical enquires a form is filled out and sent to legal experts who will assess the complaint and support the emploee with employer issues.
Bullying/Harassment/Discrimination
Assist the emploee when there are serious allegations of Bullying/Harassment/Discrimination and ensure that these organisations are escalated through to government if there are serious causes for concerns like Health & Safety Issues.
RSL Audits
To ensure that RSLs are audited not just their numbers, but the number of STAFF complaints/ sickness levels/ tenant complaints ect.
Advisor Management
We work with our clients and do a deep analysis of their business. We help prepare possible outcomes to different decisions.
Help/Support
To provide help/support and advisory services to those workers who are on the ground and may need a quick solution to a problem (eg)
Technology
To recommend the best IT technology to use in social housing with intentions of building my own Housing Management Software to rival what is out in the Market.